1. Booking & Payment

1.1 A booking is confirmed once accepted by Oakley Enterprises.

1.2 A deposit equivalent to two (2) days hire must be paid within 7 days of booking confirmation.

1.3 The full remaining balance must be paid no later than 30 days prior to the hire commencement date.

1.4 Failure to make payments within the required timeframes may result in cancellation of the booking at the discretion of the company.

2. Cancellations & Refunds

2.1 More than 60 days: Full refund including deposit.

2.2 Between 21–60 days: Refund excluding deposit.

2.3 Within 21 days: No refund.

2.4 After hire start: No refund for unused period.

3. Early Termination

3.1 No refund for early return.

3.2 Hire is fixed for the agreed period.

4. Bond / Security Deposit

4.1 A bond is required before hire.

4.2 Refund issued if no damage and returned clean.

4.3 Bond may cover damages, cleaning, or breaches.

4.4 Extra costs beyond bond must be paid by hirer.

5. Delivery & Collection

5.1 Charges agreed at booking.

5.2 Non-refundable once delivery begins.

6. Use of Caravan

6.1 Must be used lawfully and responsibly.

6.2 Hirer is responsible during hire period.

7. Availability & Substitution

7.1 Replacement or full refund if unavailable.

8. Limitation of Liability

8.1 Not liable for indirect losses or inconvenience.

9. Acceptance of Terms

9.1 Deposit payment confirms acceptance.